guidance

Infographic: Should I Post This Update?

The Teacampers were on good form (and vast numbers) yesterday, to discuss the vexed question of social media guidance for civil servants which the GDS Digital Engagement team are currently drafting. It’s to their great credit that Emer, Lou, Jane … Continue reading

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149 steps to a better government website

This is a little blog post about a big spreadsheet. I’ll understand if you click onto the next item in your reader. Still here! Well, one of my early consulting projects over the summer shortly after setting up Helpful Technology … Continue reading

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How much is too much?

Photo credit: – Nolly on Flickr Pretty much anyone who uses social media will tell you that experience is the best teacher. You can’t be taught to be human, empathetic, helpful and interesting by following rules or attending a training … Continue reading

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What standards and legal requirements do government websites need to take account of?

As well as the questions on social media that Neil asked of his recent interviewees, he also grilled them on some of the practical issues of being a jobbing government webby (something he has also covered brilliantly recently). One particular … Continue reading

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