directgov

Towards a Global Experience Language for the Single Domain

As someone on the fringes of the Single Domain project (AKA Alphagov), conversations in recent months have often turned to the ‘global experience language’ in development, as in: “well, X will need to fit with the GEL…” The GEL is … Continue reading

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A window on the wormery

Once upon a time, I managed a team who were struggling to crack a tough problem. They needed to improve the dreadful user experience of a major online transaction, but the ‘owners’ of the transaction – a ‘partner’ organisation, in … Continue reading

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Going where the people are

It’s been an exciting week, from Digital Britain (now commentable) to Directgov’s SchoolClosures.org.uk prototype, UKGovWeb Barcamp to the PoI Taskforce Report. But right now, I’m personally the most excited about the new Mature Students campaign DIUS is kicking off in … Continue reading

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