Luke Oatham is Client Service Director at Helpful Technology.
Luke has over 20 years experience in IT and digital communications, working with a wide range of clients, including at Transport for London and the Ministry of Justice.
Originally a developer, then an information architect and user experience practitioner, his digital skills cover a range of specialisms including usability, content and information design, digital engagement, search, web analytics and a twist of human psychology. He combines budget usability testing techniques with data interpretation to design useful digital experiences.
He runs a blog at intranetdiary.blogspot.com covering topics such as content strategy, staff engagement, search and analytics.