Our client work

We work predominantly with small teams and with the not-for-profit world: central and local government, charities and think tanks.

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Training for a healthier London

The team behind NHS Go asked us to help them identify different ways to promote their app online, with limited…

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Tracking public attitudes to the EU

What UK Thinks:EU gathers polling data on British attitudes to the EU leading up to the referendum in June 2016. Through graphs…

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Exploring the Antarctic

Through reviewing the current site analytics and testing prototypes with users, we’ve refined the site into a flexible, image-rich shop-window…

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Sensing Spaces at the Royal Academy

The Royal Academy commissioned us to support their groundbreaking exhibition ‘Sensing Spaces’, with large-scale installations challenging visitors to explore their…

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Supporting the best staff engagement in Whitehall

The project brief was to enable the Department for Culture, Media & Sport (DCMS) team to manage a task-based set…

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Building digital capability for a regulator

We were commissioned to provide social media coaching to the senior team at the Office of Rail and Road, to…

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Supporting better official statistics

The UK Statistics Authority promotes and safeguards the quality and comprehensiveness of official statistics, and ensures good practice in relation…

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Helping Parliament engage citizens with democracy

We worked with the UK Parliament to relaunch their Parliament Week website and update their CMS to make back-office operations…

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Showcasing climate change research

The Communications team at the Grantham Research Institute on Climate Change and the Environment wanted to redesign the Institute’s website and…

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Getting diplomats blogging around the world

We helped the team migrate the FCO's active blogging community to WordPress, transferring over thousands of posts and comments

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Simulating a terrorist crisis incident for emergency responders

  As recent tragedies in Brussels, Lahore and Paris have demonstrated, terrorism is a real and serious threat that governments…

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Enabling patients to access hospital services

We’ve worked with St George’s Healthcare NHS trust over several months to turn their existing website, which was managed manually,…

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Developing a strategy for digital engagement

A major UK broadcast organisation commissioned us to review how they currently use digital to promote their work, and identify opportunities to…

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Helping bring employers and schools together

We worked with the Education and Employers Taskforce to redevelop their CMS website to showcase the work of the charity,…

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Simulating a crisis for campaigners

Change.org is one of the most exciting public participation sites in the world, with over 40 million users in 196…

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Informing local government

The Local Government Information Unit is a vital nexus between central and local government, providing an invaluable briefing service, as…

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Introducing Integrated Reporting to new audiences

The International Integrated Reporting Council (IIRC) is a global coalition of regulators, investors, companies, the accounting profession and NGOs. This…

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Planning for online consultation

A major property developer asked us to help identify online influencers in a very specific area of the UK, and advise…

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Publishing the evidence base for climate change policy

The Committee on Climate Change (the CCC) is an independent, statutory body established under the Climate Change Act 2008 to…

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Promoting sexual health

We were commissioned by a Community Interest Company (CIC) to help them understand where they could promote a new online…

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Improving draft legislation with public comment

The Coalition Agreement of 2010 committed the Government to introducing “a new ‘public reading stage’ for bills to give the…

Training government communicators thumbnail image

Training government communicators

Since 2010, we've led a team of trainers delivering a suite of half-day and full-day courses on digital and social…

Supporting change affecting 6,000 staff thumbnail image

Supporting change affecting 6,000 staff

Transport for London launched an engagement programme with 6,000 station staff using our WordPress discussion platform, enabling staff and managers…

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Bringing together the smart energy industry

The UK Smart Grid Forum is made up of nine partners, including DECC, Ofgem and the Energy Networks Association. The…

Helping Wilton Park present its unique discussions thumbnail image

Helping Wilton Park present its unique discussions

Wilton Park organises over fifty events a year bringing together leading representatives from the worlds of politics, diplomacy, academia, business,…