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I’m reading (and may or may not agree with)- Inside Mastercard’s Social Command Center | Digiday
- Reputation Management: When Your Business Is Disparaged Online - Forbes
- Naked Wordpress | The solution for designers who don't know Wordpress
- Hacking around with Little Printer, BERG Cloud and the Push API | BERG Cloud
- create my email signature - tasks and guides
- Will the Lord Young report help micro businesses to grow? - FreeAgent
- Teens aren’t abandoning “social.” They’re just using the word correctly. — Understandings & Epiphanies — Medium
- Systems and symptoms | Public Strategist
- 10 Ways To Design The PR Agency Of The Future
- Google+ Comments for WordPress: A Commenting Revolution or Nothing Special?
- Commented elsewhere
Featured
Introducing the Digital Engagement Guide
I think it’s probably safe to say that you, like me, think that public servants engaging online as part of their work is the proverbial Good Thing. It might be a tougher challenge if we were to try to put … Continue reading
Extending the UKGovcamp awesomeness all year round
Just cross-posting this update I’ve just posted to the UKGovcamp blog: The coming UKGovcamp is going to be awesome: by far the biggest yet, with around 200 people attending. It’s also – amazingly – the fourth national event of its … Continue reading
Posted in Blog, Featured
3 Comments
24tips round up: days 9-16
Gulp – we’re two thirds of the way to Christmas! Here’s a reminder of the second 8 days’ worth of tips, in case you’ve missed them: Day 9, we looked at how to use free website thumbnails to liven up … Continue reading
How should you measure the success of a digital team?
Some things are a numbers game: retail sales, top-flight athletics, fund management. There are standard yardsticks, you can compare the players, and there’s intense competition. Some things clearly aren’t like that: teaching, poetry, social care, research science, political lobbying maybe. … Continue reading
24tips round-up: days 1-8
Just a quick one to alert you to the first 8 days of tips, in case you’ve missed them: Day 1, we looked at how QR codes can be used in 26 interesting ways Day 2, we presented the wonderful … Continue reading
Interview with a skunkworker
Simon Dickson has been asking where the government’s skunkworks project has got to. It sounds like there’s some interesting work going on, appropriately behind the scenes, though there is perhaps a chance to hear more from one of the people … Continue reading
Posted in Blog, Featured
2 Comments
How would you deal with a social media crisis?
We’ve heard the story of the Motrin Moms. Nestle on Facebook. Or YouTube-if-you-want-to. But how can Press Officers and marketers get to practice using social media and getting the tone right so that they can avoid disasters and deal with … Continue reading
Posted in Blog, Featured
Tagged simulator, social media, social simulator, tool, training
3 Comments
24tips: hand-picked tools and techniques for doing web stuff cheaply
It’s holiday season, as our charming American friends would say, perhaps in a leaked diplomatic cable. To celebrate this Wintervalian festival of giving, I’m sharing one helpful web tool or technique every day from now to Christmas. I won’t be … Continue reading
A window on the wormery
Once upon a time, I managed a team who were struggling to crack a tough problem. They needed to improve the dreadful user experience of a major online transaction, but the ‘owners’ of the transaction – a ‘partner’ organisation, in … Continue reading
Posted in Blog, Featured
Tagged convergence, directgov, Government, martha lane fox, strategy
30 Comments
The Minister, the Entrepreneur and the Civil Servant: a cautionary tale
I’ve come across this little situation enough times now to make it worth a quick post here. It’s the story of the innovative SME, the minister, and the civil servant. And it’s not exactly a fairytale. The story starts well … Continue reading
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