About us

helpful mug

Helpful Technology is a specialist digital engagement company, helping clients – often in central and local government – to use digital tools and techniques to work more effectively and save money.

We work with trusted associates from a range of niche PR and social media agencies. Our core team have been working in digital and e-government for over a decade. As strategists, communicators and coders, Steph and the team are interested in both digital strategy and delivery, and have many years’ direct experience of developing websites using a wide range of tools – particularly the open source CMS WordPress.

Over the last 12 months, our public sector clients have included: Department of Health, Medical Research Council, FCO, Government Digital Service, Communities & Local Government, DCMS, BIS, Home Office, COI, Cabinet Office, JISC and the Local Government Association.

Helpful Technology offers:

  • clean, professional websites and intranets designed for small teams to manage easily and efficiently, with flexible ongoing support
  • ready-to-go, low-cost platforms and skills to support online consultation and engagement, particularly incorporating comments and social media
  • training and simulation to help communicators get the most out of digital communication and prepare to handle crises and hostility online
  • no-nonsense advice and strategies, based on a solid understanding of our clients’ goals and the context they work in

We have published information about the company and our financial details to support due diligence and procurement processes.