I work primarily in the field of digital engagement with UK government, having formerly led a large digital communications team within the Department for Business, Innovation and Skills. In a nutshell, I advise on how social media can help public sector organisations to communicate and collaborate more effectively online and offline, and find opportunities to put in place the training, tools and guidance for civil servants to use social media constructively.
- Before my last stint in government, I worked in a digital agency – Reading Room – as a project manager, where I learned how the professionals build websites and worked with some real digital craftsmen.
- Before that, I spent several happy years at the Central Office of Information commissioning market research for government departments, and then advising on marketing strategy ranging from ethnic minority outreach to health and wellbeing at work
- I’ve also been: a market researcher at MORI, a student union sabbatical officer and an intern
- Outside of work, I run a micro-agency developing small websites for mainly voluntary organisations, a simple website offering free basic information about jobs in public sector organisations, and lead development on AskPeople, an open source survey/feedback tool
This blog is focussed primarily on work-related topics.